Terms & Conditions
1. General Overview
Welcome to Eligible Sports. By placing an order or using our services, you agree to comply with the following Terms & Conditions. These terms apply to all international and domestic clients unless otherwise agreed in writing.
2. Order Confirmation
All orders must be confirmed through:
Official Purchase Order (PO), or
Written email confirmation
Orders become valid only after advance payment is received.
3. Pricing Policy
All prices are quoted in agreed currency (USD, EUR, or PKR)
Prices are valid for a limited period (7–15 days)
Prices may vary due to:
Raw material cost changes
Exchange rate fluctuations
Final pricing is locked upon receipt of advance payment.
4. Payment Terms
We follow strict payment policies:
50% Advance – 50% Before Shipment
⚠️ Orders will not be shipped until full payment is cleared.
5. Sampling Policy
Samples are chargeable
Sample cost may be adjusted in bulk order
Bulk production begins only after sample approval
Once approved, no design-related claims will be accepted.
6. Production Timeline
Production starts after:
Advance payment
Sample approval
Standard lead time: 14–20 working days
Timelines may vary depending on order size and customization.
7. Quality Assurance
Production follows approved samples and agreed specifications
Minor variations (±5%) may occur in:
Color shade
Size
Stitching
Such variations are considered acceptable in manufacturing.
8. Inspection Policy
If no inspection is conducted, goods are considered accepted upon shipment.
9. Packaging & Branding
Standard packaging is included
Custom packaging and branding are charged separately
Clients must provide:
Logos
Artwork
Labeling instructions
10. Shipping & Delivery
Shipping costs and methods are confirmed before shipment.
Delivery times may vary due to customs, courier delays, or circumstances beyond our control.
Clients are responsible for providing accurate shipping information and applicable customs duties/taxes.
11. Claims & Complaints
Claims must be submitted within 7 days of delivery
Must include:
Clear photos/videos
Detailed explanation
⚠️ No claims will be accepted after product use or resale.
12. Returns & Refunds
Returns require prior written approval
If defect is verified:
Replacement in next order, or
Partial compensation
No refunds for custom-made products.
13. Order Cancellation
Orders cannot be canceled once production begins
Advance payments are strictly non-refundable
14. Intellectual Property
All client designs/logos remain client property
Eligible Sports will not reproduce or sell client designs to others
Clients agree not to copy or misuse Eligible Sports proprietary designs.
15. Confidentiality
Both parties agree to maintain confidentiality regarding:
Pricing
Designs
Business information
16. Force Majeure
Eligible Sports shall not be liable for delays caused by:
Natural disasters
Government restrictions
War, strikes, or pandemics
17. Limitation of Liability
Eligible Sports’ liability is limited to:
The value of defective goods only
We are not responsible for:
Indirect losses
Business interruptions
Market damages
18. Acceptance of Terms
By placing an order, the client acknowledges and agrees to all terms stated above. These terms override any conflicting buyer conditions unless agreed in writing.
Need clarification before placing your order?
Our team is here to assist you with complete transparency.
📧 Email: info@eligiblesports.wooomapexenterprises.com
📱 WhatsApp: +923187162639
