B2B CLIENT & MANUFACTURING SUPPORT

From vector artwork setup and tech packs to bulk production tracking and international logistics—we are here to assist your brand every step of the way.

Artwork & Tech Pack Help

Assistance with vector tracing, logo placement, color matching (CMYK/Pantone), and custom sizing specs for production.

Order & Production Status

Real-time updates on bulk manufacturing, sublimation progress, stitching, quality inspection, and packaging schedules.

Sampling & Prototyping

Request pre-production physical samples, custom fabric swatches, or digital 3D mockups before starting full production.

Shipping & Logistics

Support with international freight, door-to-door express delivery, custom clearance docs, and tracking numbers.

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Artwork Guidelines for Custom Orders

  • Accepted Formats: Adobe Illustrator (.AI), .EPS, .PDF, Vector .SVG

  • Resolution: Minimum 300 DPI for raster images

  • Fonts: Convert all text fonts to outlines or curves (Ctrl + Shift + O)

  • Colors: Specify Pantone (PMS) codes or CMYK values for precise sublimation color matching